ONENS PRIVACY STATEMENT

This is a Singapore Ministry of Defence protected computer system. Unauthorised access, use, reproduction, possession, modification, interception, damage or transfer (including such attempts) of this system or any content therein are serious offences under the Computer Misuse Act. If found guilty, an offender can be fined and/or imprisoned. If you are not authorised to use this system, DO NOT LOG IN OR ATTEMPT TO LOG IN!

 

Platform’s Privacy Statement

  1. This is a Government of Singapore digital Platform (the “Platform”).
     

Cookies
 

  1. We may use "cookies", where a small data file is sent to your device to store and track information about you when you enter our Platform. The cookie is used to track information such as the number of users and their frequency of use, profiles of users and their preferred sites. While this cookie can tell us when you enter our sites and which pages you visit, it cannot read data off your device.
     
  2. You can choose to accept or decline cookies. Most mobile applications and web browsers automatically accept cookies, but you can usually modify your Platform settings to decline cookies if you prefer. This may prevent you from taking full advantage of the Platform.
     

Data
 

  1. We may request for certain types of Data from you in connection with your access or use of the Platform. The type of Data that may be collected include, but are not limited to:
    1. Masked NRIC,
    2. Mobile Number
    3. Email Address
    4. Gender
    5. ICT dates
    6. Birth date
    7. Unit Code Information
    8. Information from your device including but not limited to your IP Address, device name, operating system version, mobile application configuration, geo-location information, images you may take while using the mobile application, and other forms of Data in connection with your use of the Platform.
       
  2. You represent and warrant that the Data you will be providing us or have provided us is complete, accurate, true and correct. Where supporting documents are requested/ needed, you should ensure all information submitted through the features, services and/or e-Services is consistent with the supporting documents. Failure to do so may result in delays in processing or rejection of the application. You may be liable for costs incurred due to false or incorrect information submitted.
     
  3. Data requested and collected from you may be collected, used, disclosed and processed by us for any, some or all of the following purposes (collectively, the “Purposes”):
    1. To assist, process and facilitate your login and use of the features, services and e-Services available on the Platform, amongst others, the ICT Experience and the IPPT Experience, which will allow you to view and manage your call-up notifications, manning, deferment, IPPT attendance, bookings and results, and other ICT and/or IPPT information and instructions.
    2. To carry out your instructions or respond to any queries, feedback or complaints provided by (or purported to be provided by) you or on your behalf, or otherwise for the purposes of responding to or dealing with your interactions with us;
    3. To monitor and track your usage of the Platform, in order to assist us in understanding user behavior, trends and preferences, and in improving the Platform. For the avoidance of doubt, we may also collect, use, disclose and process such Data to create reports and produce statistics regarding the above for record-keeping and reporting or publication purposes (whether internally or externally). Data used in such reports and statistics will be anonymized before publication;
    4. To enable us to contact you or communicate with you on any matters relating to your use of the Platform, including but not limited to the purposes set out above, via email, SMS, in-app notifications, or such other forms of communication that we may introduce from time to time, depending on the functionality of the Platform and your Device; and
    5. For any other purpose(s) that do not appear above where permissible under any written law, as may be notified by us to you from time to time.
       
  4. If you provide us with personally identifiable data
    1. We may share necessary data with other Government Agencies,1 so as to improve the discharge of public functions, and to serve you in the most efficient and effective way unless such sharing is prohibited by law.
    2. We may share your personal data with non-Government entities2 that have been authorised to carry out specific government services. We will NOT share your Personal Data with non-Government entities, without your consent except where such sharing complies with the law.
    3. For your convenience, we may also display to you data you had previously supplied to us or other Government Agencies. This will speed up the transaction and save you the trouble of repeating previous submissions. Should the data be out-of-date, please supply us the latest data.
       
  5. You may inform us in writing that you do not consent to such sharing of your personal data. Please note that your withdrawal of consent could affect the delivery of features, services or e-Services on the Platform to you. If you do not consent to share your personal data, you may withdraw consent by accessing in the Profile Page/ contact us at 1800-367 676767 or contact@ns.sg.
     

Protection of Data
 

  1. Your Data may be stored in servers, systems or devices owned, operated or managed by us, or any server of third party service providers engaged by us. The data stored on any server of third party service providers will automatically be removed within a stipulated period of time.
     
  2. To safeguard your Personal Data, all electronic storage and transmission of Personal Data is secured with appropriate security technologies.
     
  3. This Platform may contain links to non-Government digital services whose data protection and privacy practices may differ from ours. We are not responsible for the content and privacy practices of these other digital services and encourage you to consult the privacy notices of those digital services.
     

Contact Information
 

  1. Please contact us at 1800-3676767 (from Singapore) or +65 65676767 (from overseas) if you:
    1. Have any enquires or feedback on our data protection policies and procedures, or,
    2. Need more information on or access to data which you have provided to us in the past.
       

Definitions
 

  1. “Government Agency” refers to an Organ of State, Ministry, Department or Statutory Board.
     
  2. “Non-Government entity” refers to a person other than a Government Agency.
     
  3. “Personal data” shall have the same meaning as its definition in the Personal Data Protection Act 2012.

                                                                                                                                                                                                                                                                            

 

1. Such agencies include CPF, IRAS and MOE.

2. Such non-Government entities include technical vendors that have been contracted by MINDEF/SAF/DSTA to carry out digital works for the platform.